Category Archives: Communication
Employee engagement- can you do it on your own or should you get help?
Happy Monday everybody! I can hear the groans already. Mondays are a bit of a pain but then again, you have to start somewhere. Aside from being a morning person, I opened my mail this morning to find this little … Continue reading
Filed under Communication, Employee Engagement
Open Feedback Culture is important- what’s yours like?
When we consider athletes, dancers or other sportspeople today we know that they set goals, they train and they work hard to achieve optimum performance. After they perform, they often critique the performance and receive feedback from others. For instance … Continue reading
Filed under Communication, Performance Management
Communication Strategies and Organisational Change
Previously I’ve spoken about organisational change, change management and emotional intelligence which are all timely issues right now. In addition to these areas, I like to highlight the importance of the communications strategy in managing organisational change. Covin and Kilman’s … Continue reading
Filed under Change Management, Communication
Paralanguage at work: are you sending conflicting messages?
We also communicate non-verbally using what is known as paralanguage. This includes features such as “speech rate and intensity; pitch, modulation and quality of voice; and articulation and rhythm control” (Hargie et al. 2004, p. 55). Paralanguage is an important … Continue reading
Filed under Communication
It’s all in the face
Another component of body language as a form on non-verbal communication that impacts the working environment is that of kinesics relating to the face. Again if we consider the situational context of an employee interview (organisational recruitment) or even a … Continue reading
Filed under Communication
Your eyes really are the window to your soul
One of the most commonly recognised forms of non-verbal communication is body language and eye contact can be one of the most powerful forms. For instance during a normal conversation we, on average, look at each other about one-third of … Continue reading
Filed under Communication
Non-verbal Communication and HR
- Why is non-verbal communication important to HR Pros? Many of you will know that non-verbal communication is important because it conveys important messages via our body movements, intonations, facial expressions and gestures etc. You might think of watching your … Continue reading
Filed under Communication
