A HR win to share in cultural change
Good morning and happy Wednesday to everyone. Just felt like sharing a recent HR win at my workplace. The Climb isn’t over yet- but it is rewarding to get the feeling that things are starting to shift. I’ve been working really hard on culture here, and by that I mean how we do things. I [...]
HR & Comms: Is a TRUE collaboration possible?
I’ve spoken a lot about change recently, and perhaps that’s because the last few years has meant huge changes for me in terms of my working life and also my personal life. We know that everyone is impacted differently by change, and we can even point to models where people talk about the various stages [...]
Helping your employees manage change in uncertain times
This morning I was reading an article by Towers Perrin called ‘Ten Tips to Help Your Employees Manage Change in Uncertain Times’ and they had a couple of great ideas that I really loved. Of course there are the commonly articulated tips like for example, make sure you clarify your strategy and vision for dealing [...]
Communication Strategies and Organisational Change
Previously I’ve spoken about organisational change, change management and emotional intelligence which are all timely issues right now. In addition to these areas, I like to highlight the importance of the communications strategy in managing organisational change. Covin and Kilman’s (1990) research note that: ‘Failure to share information or to inform people adequately of what [...]
Paralanguage at work: are you sending conflicting messages?
We also communicate non-verbally using what is known as paralanguage. This includes features such as “speech rate and intensity; pitch, modulation and quality of voice; and articulation and rhythm control” (Hargie et al. 2004, p. 55). Paralanguage is an important form of non-verbal communication when you consider situations in the working environment such as speaking [...]
It's all in the face
Another component of body language as a form on non-verbal communication that impacts the working environment is that of kinesics relating to the face. Again if we consider the situational context of an employee interview (organisational recruitment) or even a performance management meeting between a manager and employee, one of the most common deception-related gestures [...]
Your eyes really are the window to your soul
One of the most commonly recognised forms of non-verbal communication is body language and eye contact can be one of the most powerful forms. For instance during a normal conversation we, on average, look at each other about one-third of the time, however if one makes contact less than this it can convey boredom, lack [...]
Non-verbal Communication and HR
- Why is non-verbal communication important to HR Pros? Many of you will know that non-verbal communication is important because it conveys important messages via our body movements, intonations, facial expressions and gestures etc. You might think of watching your body language while presenting but have you ever thought about it strictly in the sense [...]

